Contact Us



Have a question that isn't answered on our site? All our sales representatives are also sex educators! Call us toll-free at (800) 289-8423 (1-800-BUY-VIBE). Our Live Chat and Customer Service line is open Monday through Friday 8:00 am to 5:00 pm PST.

You may also email your question to us at customerservice@goodvibes.com; we'll reply as quickly as possible (no attachments, please!).




Customer Service

Customer Service
voice: (800) BUY-VIBE or (800) 289-8423
fax: (510) 900-2224
M-F: 8 am - 5 pm PST
customerservice@goodvibes.com

 

Administrative Offices

General Administrative Offices
1800 Sutter Street Suite #700
Concord, CA 94520
voice: (510) 380-8814
fax: (510) 858-5864

Good Vibrations Website
Jackie Rednour-Bruckman, Executive Vice President
voice: (510) 380-8814 ext. 218
fax: (510) 858-5864
webmaster@goodvibes.com

 

Marketing/Advertising

Publicity/Donations/Advertising/Events/SexSummit/Quickies Erotic Film Festival Producer
Marketing@goodvibes.com

Please read the Donation Request Form before contacting us about donation inquiries.

Public Relations & Community
Marketing@goodvibes.com

Please read about our Affiliate Program before inquiring about affiliate and review possibilities.

 

Merchandising

New Toy Suggestions and Proposals
voice: (510) 380-8814 ext. 211
fax: (510) 858-5864

Please send an email to buyer@goodvibes.com and put Product Proposal in subject line.


Wholesale

Wholesale Representative
Mark Espinosa
voice: (877) 453-7676
fax: (510) 858-5864
sales@pleasureworkswholesale.com

Education Department

Staff Sexologist/Historian, Curator of Antique Vibrator Museum
Dr. Carol Queen
Carolq@goodvibes.com

Educational Outreach & Affiliate Manager
Andy Duran
Voice: (510) 380-8814 ext. 213
Andyd@goodvibes.com

Good Vibrations Sexual Health Outreach Workshops (GV SHOW)
workshops@goodvibes.com

For booking SHOW & Tell in-store tours, please contact the store manager of the location you are interested in.

Antique Vibrator Museum
(Information, questions, donations)
antiques@goodvibes.com

 

Retail Stores

San Francisco

603 Valencia Street
San Francisco, CA 94110
voice: (415) 503-9522
fax: (415) 757-6922
Valencia.mgr@goodvibes.com

1620 Polk Street
San Francisco, CA 94109
voice: (415) 345-0400
fax: (415) 345-0408
Polk.mgr@goodvibes.com

899 Mission St.
San Francisco, CA 94103
voice: (510) 380-8814 ext. 100
Downtown.mgr@goodvibes.com

Berkeley

2504 San Pablo Avenue
Berkeley, CA 94702
voice: (510) 841-8987
fax: (510) 841-0172
Berkeley.mgr@goodvibes.com

Brookline

308-A Harvard Street
Brookline, MA 02446
voice: (617) 487-4990
fax: (617) 264-4410
Brookline.mgr@goodvibes.com

Oakland

3219 Lakeshore Avenue
Oakland, CA 94610
voice: (510) 380-8814 ext. 602
fax: (510) 788-2394
Oakland.mgr@goodvibes.com

Palo Alto

534 Ramona Street
Palo Alto, CA 94301
voice: (650) 422-2790
PaloAlto.mgr@goodvibes.com