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Have a question that isn't answered on our site? All our sales representatives are also sex educators! Call us toll-free at (800) 289-8423 (1-800-BUY-VIBE). Our Live Chat and Customer Service line is open Monday through Friday 8:00 am to 6:00 pm, and Saturday and Sunday 9:00 am - 5:00 pm PST.

You may also email your question to us at customerservice@goodvibes.com; we'll reply as quickly as possible (no attachments, please!).




Customer Service

Our customer service center and live chat will be closed Friday July 4th and Saturday July 5th, 2014. Rush shipments placed during this time will not be processed until the following Monday.

Customer Service
voice: (800) BUY-VIBE or (800) 289-8423
fax: (510) 900-2224
M-F: 8 am - 6 pm, Sat: 9 am - 5 pm
customerservice@goodvibes.com

 

Administrative Offices

General Administrative Offices
1404 Franklin Street Suite #410
Oakland 94612
voice: (510) 380-8814
fax: (510) 858-5864

Good Vibrations Website
Jackie Strano, Executive Vice President
voice: (510) 380-8814 ext. 218
fax: (510) 858-5864
webmaster@goodvibes.com

 

Marketing/Advertising

Publicity/Donations/Advertising/Events/SexSummit/Quickies Erotic Film Festival Producer
Marketing@goodvibes.com

Please read the Donation Request Form before contacting us about donation inquiries.

Public Relations & Community Manager
Amanda Harris
voice: (510) 768-8262
AmandaH@goodvibes.com

Please read about our Affiliate Program before inquiring about affiliate and review possibilities.

 

Merchandising

New Toy Suggestions and Proposals
voice: (510) 380-8814 ext. 211
fax: (510) 858-5864

Please send an email to buyer@goodvibes.com and put Product Proposal in subject line.


Wholesale

Wholesale Representative
Mark Espinosa
voice: (877) 453-7676
fax: (510) 858-5864
sales@pleasureworkswholesale.com

Education Department

Staff Sexologist/Historian, Curator of Antique Vibrator Museum
Dr. Carol Queen
Carolq@goodvibes.com

Education Program Coordinator
Andy Duran
Voice: (510) 380-8814 ext. 213
Andyd@goodvibes.com

Good Vibrations Sexual Health Outreach Workshops (GV SHOW)
workshops@goodvibes.com

For booking the above SHOW & Tell in-store tours, please contact the store manager of the location you are interested in.

Antique Vibrator Museum
(Information, questions, donations)
antiques@goodvibes.com

 

Retail Stores

San Francisco

603 Valencia Street
San Francisco, CA 94110
voice: (415) 522-5460
fax: (415) 552-5461
Valencia.mgr@goodvibes.com

1620 Polk Street
San Francisco, CA 94109
voice: (415) 345-0400
fax: (415) 345-0408
Polk.mgr@goodvibes.com

899 Mission St.
San Francisco, CA 94103
voice: (510) 380-8814 ext. 100
Downtown.mgr@goodvibes.com

Berkeley

2504 San Pablo Avenue
Berkeley, CA 94702
voice: (510) 841-8987
fax: (510) 841-0172
Berkeley.mgr@goodvibes.com

Brookline

308-A Harvard Street
Brookline, MA 02446
voice: (617) 264-4400
fax: (617) 264-4410
Brookline.mgr@goodvibes.com

Oakland

3219 Lakeshore Avenue
Oakland, CA 94610
voice: (510) 380-8814 ext. 602
fax: (510) 788-2394
Oakland.mgr@goodvibes.com

Palo Alto

534 Ramona Street
Palo Alto, CA 94301
voice: (650) 422-2790

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Staff Favorites
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SEX EDUCATION

How-to Sex Ed Articles
Ask the Doctors - Sex Advice
Staff Sexologist Dr. Carol Queen
Antique Vibrator Museum
Sex Toy Shopping Guides
Sex Books & Erotica
G-Spot & Female Ejaculation
Sexual Health Outreach Workshops SHOW

SEX-POSITIVE EVENTS

International Masturbation Month
SF Bay Area Workshops
Brookline MA Workshops
GV Bachelorette Parties
Good Vibes Sexy Mama
Good Vibrations Quickies Erotic Film Competition

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