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Sexual Health & Wellness
Good Vibrations Customer Service
This section contains information including questions about placing your order, contacting Live Help with our Sex Educator Sales Associates, some Frequently Asked Questions, and our extensive product information guides complete with cleaning care and instruction for your exciting new purchase.
Sex Educator-Sales Associates (SESAs)
In 1993, Good Vibrations coined the phrase "Sex Educator-Sales Associate" as the job title for our front-line staff. We have always understood that education needs to come before selling anything because that's the best way to make sure that our customers can find and choose the products that will best meet their needs. We have inspired many other companies with our model and some of them have even used the same job title for their staff. We're proud to be leaders in the industry and to know that the value of our work is recognized by our peers.
We take staff education very seriously; a knowledgeable staff provides quality customer service and accurate information. Our SESAs understand and can educate our customers about the finer details of our products, human sexuality and anatomy, as well as useful how-to tips and techniques that make sex more pleasurable.
Because they are our front-line representatives of sex-positivity, all SESAs are required to participate in an extensive training program taught by staff PhDs. This training is supplemented by readings and ongoing continuing education.
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SEX EDUCATIONHow-to Sex Ed Articles
Ask the Doctors - Sex Advice
Staff Sexologist Dr. Carol Queen
Antique Vibrator Museum
Sex Toy Shopping Guides
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SEX-POSITIVE EVENTSNational Masturbation Month
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