This section contains information including questions about placing your order, contacting Live Help with our Sex Educator Sales Associates, some Frequently Asked Questions, and our extensive product information guides complete with cleaning care and instruction for your exciting new purchase.
Good Vibrations Ordering & Shipping
Learn about ordering online with live chat, through calling toll-free with a major credit card and other payment methods, and information about United States sales tax.
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Good Vibrations Returns
We understand that ordering over the web without seeing items in person can be a difficult process, and we strive to ensure that our customers are happy with their choices. Please follow the instructions below to ensure optimum customer service when returning items.
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Good Vibrations F.A.Q.
Find information in areas such as commonly Contact Customer Service, Privacy and Security, Ordering, First-Time Shipping, Authorization, Payment Methods, Shipping, Order Status, Returns, Canceling An Order, Product Formats and Format Requirements, VOD, Scenes, Pay Per Minute, Email List, Discount Club, Coupons, My Account, Creating an Alias, Shopping Cart, Ratings, Writing Product, Reviews, e-Genie/Recommendations, Dispute Resolution Copyright Inquiries, 18 U.S.C. §2257 Statement.
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Live Help with a Personal Shopper
Good Vibrations' Good Advice is your free personal-shopping service. We're here to work with your desires and within your budget. Whether you need a great idea for a Valentine's gift, party-favors for your favorite bachelorette or just a fun new addition to your personal collection, GV's Good Advice provides instant access to expert consultants who will help you find what you're looking for in a way that is non-judgmental, informative and fast. Shop in person, by phone, or with Live Chat. We'd love to hear from you and we're sure we can help.
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Product Information Guides
Product Information Guides are available on our website as well as downloadable PDF files for you to print and keep. Find toy care and cleaning information for all our products.
See all our Product Information Guides
