Contact Us

Have a question that isn't answered on our site? All our sales representatives are also sex educators! Call us toll-free at (800) 289-8423 (1-800-BUY-VIBE) or at (415) 974-8990. Our Live Chat and Customer Service line is open Monday through Friday, 8AM to 6PM, Pacific Time. You may also email your question to us at customerservice@goodvibes.com; we'll reply as quickly as possible (no attachments, please!).

Live Chat

Live chat by AliveChat

If you have an inquiry not related to our products, please use the information below to contact us.

Customer Service
Marketing/Public Relations
Merchandising
Administrative Offices
Publishing/Production
Education & Trainings
Wholesale
Retail Stores

Customer Service
934 Howard Street
San Francisco, CA 94103
voice: (800) BUY-VIBE or (800) 289-8423
fax: (415) 974-8989
customerservice@goodvibes.com

Good Vibrations Website
Jackie Strano
voice: (415) 974-8985 ext. 206
fax: (415) 974-8989
webmaster@goodvibes.com

Marketing/Advertising

Advertising
Nicole Evje
voice: (415) 974-8985 ext. 232
fax: (415) 974-5193
NicoleE@goodvibes.com

Events/Promotions/Donations
Camilla Lombard
voice: (415) 974-8985 ext. 201
fax: (415) 974-5193
CamillaL@goodvibes.com
Please read the Donation Request Form before contacting us about donation inquiries.

Media Contact
Andrea Burnett
Publicist
(650) 207-0917
andreab@goodvibes.com

Merchandising

New Toy Suggestions and Proposals
voice: (415) 974-8985 ext. 218
fax: (415) 975-2925
Please send an email to buyer@goodvibes.com and put Product Proposal in subject line.

General Administrative Offices
934 Howard Street
San Francisco, CA 94103
voice: (415) 974-8985
fax: (415) 974-8989

Antique Vibrator Museum
(Information, questions, donations)
antiques@goodvibes.com

Education Program Manager
Dr. Charlie Glickman
voice: (415) 974-8985 x276
fax: (415) 974-8989
CharlieG@goodvibes.com

Wholesale

Customer Service
Jamie Martin
voice: (415) BUY-VIBE x203
fax: (415) 975-2925
wholesale@goodvibes.com

San Francisco

603 Valencia Street
San Francisco, CA 94110
voice: (415) 522-5460
fax: (415) 552-5461
Valencia.mgr@goodvibes.com

1620 Polk Street
San Francisco, CA 94109
voice: (415) 345-0400
fax: (415) 345-0408
Polk.mgr@goodvibes.com

Berkeley

2504 San Pablo Avenue
Berkeley, CA 94702
voice: (510) 841-8987
fax: (510) 841-0172
Berkeley.mgr@goodvibes.com

Brookline

308-A Harvard Street
Brookline, MA 02446
voice: (617) 264-4400
fax: (617) 264-4410
Brookline.mgr@goodvibes.com